PS01: Emergency Call-Taking and Dispatch
Need Area Description
This service package provides basic public safety call–taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Centers supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Center and an Emergency Vehicle supports dispatch and provision of information to responding personnel. This service package also provides information to support dynamic routing of emergency vehicles. Traffic information, road conditions, and weather advisories are provided to enhance emergency vehicle routing. The Emergency Management Center provides routing information based on real–time conditions and has the option to request an ingress/egress route from the Traffic Management Center.
Need Area Type: Safety
Service Package
PS01: Emergency Call-Taking and DispatchIncludes Needs
| Number | Need |
|---|---|
| 1 | Emergency Management needs to provide basic public safety call–taking and dispatch of emergency vehicles in order to provide safe and rapid deployment of appropriate resources to an emergency. |
| 2 | Emergency Management needs to coordinate with other emergency management operations in order to support emergency notification between agencies. |
| 3 | Emergency Management needs to process current and historical weather and road conditions data from multiple sources in order to generate warnings and route advisories for individual emergency responders or emergency response dispatchers. |
| 4 | Emergency Management needs to provide emergency responders with road weather warnings and advisories. |
| 5 | Emergency Management needs to provide routing information to the emergency responders. |